This Michigan City Has Been Named the Most Scam City in the State

Michigan boasts scenic beauty and numerous opportunities, yet it grapples with certain risks and perils. Some cities in the state are more susceptible to crime, violence, and fraud than others, with a recent report designating one as the most scam-ridden.

What is a scam city?

A scam city is characterized by a higher likelihood for residents and visitors to encounter various scams, frauds, and deceptive schemes aiming to extract money, identity, or property. These scams can manifest through phishing emails, fraudulent websites, robocalls, lottery schemes, romance scams, identity theft, and more.

The consequences of falling victim to scams can be severe, ranging from financial losses and emotional distress to legal troubles and a tarnished reputation. Additionally, scams can adversely impact a city’s overall reputation and economy by deterring tourists, investors, and businesses.

How was the most scam city determined?

The report identifying the most scam-ridden city in Michigan relied on data from the Federal Trade Commission (FTC), which monitors consumer complaints regarding fraud and identity theft nationwide. The analysis considered the number and rate of complaints per 100,000 people in each Michigan city in 2023, ranking them based on their scam score.

The scam score reflects the likelihood of encountering a scam in a given city, considering the frequency and severity of complaints. The higher the scam score, the more prevalent scams are in that city.

Which city is the most scam in Michigan?

According to the report, Muskegon Heights takes the lead as the most scam-ridden city in Michigan, boasting a scam score of 1,716. A relatively small city in Muskegon County with a population of around 10,730, Muskegon Heights also earned the distinction of being the most dangerous city in Michigan in a separate report assessing crime rates.

In 2023, Muskegon Heights recorded 1,716 complaints per 100,000 people, surpassing the national average of 525 by more than three times. Common scams reported in Muskegon Heights included impostor scams, online shopping scams, and debt collection scams. The median loss per victim amounted to $500, exceeding the state average of $400.

Several factors contribute to Muskegon Heights’ susceptibility to scams, including a high poverty rate, low education levels, and limited opportunities for residents. Economic hardships may render individuals more susceptible to scams promising quick money, jobs, or prizes, while some may lack the digital literacy to identify and avoid online scams.

How to avoid scams in Muskegon Heights and elsewhere?

Although scams can occur anywhere, adopting certain precautions can help mitigate the risk of falling victim to them. The FTC provides several tips on avoiding scams:

  1. Refrain from responding to unsolicited calls, texts, or emails from unknown or suspicious sources. Disregard or delete them.
  2. Avoid disclosing personal or financial information unless you initiated contact and verified the identity and legitimacy of the person or organization.
  3. Exercise caution with upfront fees, money transfers, or gift card requests related to supposed prizes, grants, loans, or job offers, as these are often scams.
  4. Avoid clicking on links or opening attachments in suspicious emails or messages from unknown or untrusted sources, as they may contain malware or lead to fraudulent websites.
  5. Conduct thorough research before making online purchases or donating to charities. Check reviews, ratings, and the reputation of the seller or organization.
  6. Regularly monitor credit reports, bank accounts, and bills for signs of unauthorized or fraudulent activity. Report any discrepancies promptly.
  7. Report scams or suspected fraud to the FTC, local police, or relevant agencies. Share your experiences with friends, family, and the community to raise awareness.


Muskegon Heights, identified as the most scam-ridden city in Michigan, faces challenges with a high rate of complaints related to scams, frauds, and identity theft, coupled with a substantial median loss per victim. The city also holds the unfortunate distinction of being the most dangerous in Michigan based on crime rates.

While scams can target anyone, vigilance, caution, and awareness can help individuals protect themselves and their finances. Reporting and sharing experiences with scams can contribute to creating a safer and scam-free environment in Muskegon Heights and Michigan as a whole.

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